FAQs

Got a question? Chances are you’re not the only one. You can ask questions in the comment box below, and we’ll be updating this page as we go.

Will the conference sessions be recorded?

Yes! All online sessions will be recorded, and attendees will have access to the recordings on our conference platform through the end of 2022.

How do I add additional team members to my Whole Org ticket?

Whole Org tickets automatically include 10 team members, but it’s free to add additional virtual attendees! Once you’ve completed your registration, email Kate Arpin ([email protected]) for a link to add the rest of your team.

Where can I access the sessions?

The online portion of the conference will be conducted through our conference platform, Whova. Registered attendees will be added to the platform starting in September.

How do I log in to the platform?

Once attendees have filled out their registration, we batch upload to Whova on Tuesdays and Thursdays. You’ll get an email when we have entered you into Whova. If you try to log in to Whova but can’t, please be patient! We may not have added you yet.

Once we’ve added you as an attendee, you still need to create your profile by Signing Up (Create your user profile here) by entering your email, then creating a password. When you login, you’ll see our conference. You can also download the app to your phone or iPad. You can select your sessions, connect with peers, and will be able to view sessions through this site during the week of the conference. If you cannot login, please email [email protected] for assistance.

When will I be able to choose my breakout sessions and build my agenda?

We will be adding attendees to the conference platform the first week of September, and on a weekly basis following that. Once we’ve added you to the platform, you’ll be able to view the agenda and select the sessions you’re interested in attending.

Want to send more than one team member to Helena? Once you’ve purchased your Whole Org ticket, email Kate Arpin ([email protected]) for a link to book an additional In Person team member at a discounted rate of $250.

Will closed captioning or interpretation be offered?

MNA’s goal is to make sure that everyone in Montana’s nonprofit community can fully participate in the conference. Closed captioning will be enabled on all virtual events. If you have specific accommodation requests, such as sign language interpreters or other accessibility requirements, please email [email protected] at least two weeks prior to the event to coordinate.

Are there any professional development credits available for the conference?

Yes! MNA’s Virtual Conference has several pre-approved credit offerings, to help you on your journey of professional development. Whether you are working on your CFRE, maintaining legal accreditation, or needing other credits, many of MNA’s Conference sessions can also count towards credit.

Certified Fund Raising Executive CFRE Credits | This year’s conference can be worth up to 50 CFRE credits, with access to both live and recorded sessions in fundraising, board practices, planning, and more!

Montana Society of CPAs CPE Credits | Several of MNA’s sessions may qualify for CPE credits. MNA will provide necessary documentation for individuals to submit to MSCPA for credit recognition. If you are registered for the conference and interested in credits please let Shelby Rogala ([email protected]) know.

I’m having tech trouble, help!

Our Tech Trouble FAQs are a good starting point if you’re having trouble accessing the platform or a session. Or please email Kate Arpin [email protected] for assistance.

I need to cancel my in-person registration. Can I receive a refund?

Requests made after 9/19 and before 9/23 will receive a $105 refund for the in-person portion of the conference. We cannot offer refunds for requests made after 9/23 except for cases of COVID19, in which case we will extend the $105 refund. This amount reflects the ability to still participate in the virtual conference.

6 thoughts on “FAQs”

  1. Hello Gather –
    As a pro international speaker serving up Human Connection, HQ’d in Missoula, I’m curious to find out more:
    1. What’s the purpose, where’s the About explained please?
    2. How do you choose and secure your fine speakers?
    Thanks in advance for your swift reply.
    Stay well, keep connecting,
    Ginger
    gingerjohnson.com

    Reply
    • Hello Ginger! Thank you for reaching out! This annual conference is for the Montana nonprofit sector to connect and learn – that’s our big Why. We have an annual RFP process in the spring, where we invite conference session proposals. You can check out our Work With Us page for current RFPs (updated regularly). Or reach out to our membership manager, Tylyn Newcomb, for info on becoming an MNA affiliate member.

      Reply
  2. Good afternoon. I am deaf and want to know if the zoom sessions will have closed captions enabled? Or have you reached out to MTAP for remote closed captioning so I could attend in person and watch the presentations live while reading from the transcripts on my laptop?

    Reply
    • Hello Nicole! Closed captioning will be enabled for the virtual events, we can also allow provide cc for the in-person event or offer ASL – please contact [email protected] to find the solution that will work best for you! And let us know if you are hoping to participate virtually, in-person, or both.

      I’ll also send you a direct email to make sure you get the services you need to participate!

      Reply

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